We understand the importance of customer satisfaction when using our website auditing platform. However, due to the nature of the services we offer, we do not have a standard return policy for our website audits.
When you engage our website auditing services, Check Site thoroughly analyzes and evaluates your website, providing recommendations and suggestions to improve its performance, design, SEO, and more. This process is often customized and requires specific expertise.
Since our website audits are intangible services that involve specialized work, it is generally not possible to return or exchange them once they have been provided. This is also due to the fact that the results of a website audit can vary depending on many factors, such as the initial state of the site, the actions taken by the client after receiving the recommendations, and other variables beyond our control.
However, we also understand that each situation can be unique, and we are open to reviewing specific cases where you may have particular concerns. If you encounter an issue with our website auditing service, we encourage you to contact us directly so that we can discuss your situation and find a satisfactory solution.
Our goal is to provide a high-quality service and ensure your satisfaction by offering accurate and useful results to improve your website. Thank you for your understanding regarding our return policy, and we remain available for any additional questions or issues you may encounter.